Public Works

Welcome to the Public Works Department homepage! The department is responsible for the maintenance of streets, water supply, sanitary sewer service, storm drainage systems, parks & trails, and all public properties and facilities.  Public Works includes the Streets, Parks, and Utilities Departments as well as the Engineering and Forestry Divisions.. 

Who should I call…

Tell me about…


Locating underground utilities

The Utilities Department is responsible for the water supply, wastewater collection, and the storm water management infrastructure. We cooperate with Gopher State One Call in locating underground utilities for contractors and homeowners planning to dig, trench or bore underground. Always call 48 hours before you plan to dig and remember, this service will not cost you anything and may save your life!  

  • Gopher State One Call number is (651) 454-0002 or 1-(800) 252-1166 B-4-U-DIG!


Reporting a water main break

If you experience a water main break or sewer back up, please call:

  • Main Utilities Department number (763) 531-1166; Mon – Fri; 7:30 a.m. – 4:00 p.m.)
  • After hours, emergency on-call Utilities Department number is (763) 525-6215


What to do after your sewer line is cleaned

After you have had your sewer line cleaned, please call the Utilities Department at (763) 531-1166.  The City’s main line will be check for any roots or debris.


Sewer gas odor in your home

If you are experiencing a sewer gas odor in your home, try this remedy: Pour at least one gallon of water down your basement floor drain.  The water in the drain’s trap will act as a barrier to block the gas from entering your home.


Report a pothole

Please call the Streets Department at (763) 531-1164 to report a pothole. Leave your name, phone number, and the location of the pothole.


Report a fallen tree in the public right-of-way or on a City street

Please call the Streets Department at (763) 531-1164 to report a fallen tree in the public right-of-way or on a City street.  Leave your name, phone number, and the location of the fallen tree.  The Streets Department does NOT remove trees on private property.


Report broken playground equipment at a City park

If you see a piece of broken or vandalized playground equipment at a City park, please call (763) 531-1158 and leave your name, phone number, and the park location.  You’ll receive a return call and be informed of how the City addressed your concerns.


Future street reconstruction schedule

Click here for a map outlining future street reconstruction projects.