The City of Crystal, through the West Metro Fire-Rescue District, is working with Smart911 to notify residents via email, text, phone or social media when there are emergencies. To receive these mass notifications, residents must opt in, sign up for an account and share the varying levels of information that they want police, fire and EMS to utilize when responding to a 9-1-1 call. Residents can sign up for Smart911 here.

Crystal's annual Night to Unite is Tuesday, Aug. 5, 2025. Join your neighbors across the City of Crystal to celebrate and strengthen neighborhood and community partnerships. It’s the perfect opportunity for neighborhoods to gather together and enjoy a summer evening.

In 2025, the recycling program in the City of Crystal expanded to include the curbside collection of organics. Organics consist of food scraps and non-recyclable paper such as napkins and paper towels, and it will be collected weekly on the same day as residents’ trash. Organics should be put in a compostable bag. Compostable bags can be found in many stores such as Menards and Target. Compostable bags have the BPI logo on the box and bag. Paper shopping bags are also acceptable.