The City of Crystal Strategic Plan outlines the city council’s priorities for the organization and community, providing a clear direction for where the city is going and how it intends to get there. It includes the vision, mission, and values that guide actions, along with a set of multi-year priorities that guide decisions, and a plan for implementation and accountability.
MISSION: Crystal is a destination community that delivers the highest value of city services.
VISION: Crystal is an attractive community of connected neighborhoods and thriving businesses where everyone feels a sense of pride.
VALUES: Inclusion, High Value Services
, Safety
, Trust and Engagement
, Sustainability,
and Premier Employer.
Over the next three years, the city will strengthen its foundation, expand opportunities for engagement, and plan with transparency and sustainability at the core.
Learn more
here.
PROGRESS REPORT
The city council conducts regular work sessions to update specific strategic plan initiatives and timelines. That progress is documented in the Strategic Plan Progress Report. A quarterly update of the progress report is available
here.
HOW WE GOT HERE
Starting in early 2025, the Crystal City Council, members of the city’s senior leadership team, and a facilitator held interviews and several strategic planning sessions. Additionally, several council members and a staff member met as a working group to develop a new mission, vision, and values. At these sessions, the group reviewed the current strategic priorities and discussed what current challenges and opportunities the community was facing that should be considered when determining updated priorities and initiatives for the next several years.
The 2025-2027 Strategic Plan was adopted on Dec. 16, 2025.