The Water Division maintains the city’s water, sanitary sewer, storm drainage infrastructure and performs utility locates. The City of Crystal is a member of the Joint Water Commission (includes Golden Valley and New Hope) and purchases water from the City of Minneapolis.
SEWER REPAIR GRANT - 2026 FUNDING EXHAUSTED - Applications are not being accepted
Metropolitan Council Environmental Services (MCES) provided $60,000 for the city to assist Crystal homeowners needing to line, repair or replace their sewer service in 2026. Those funds were exhausted on Feb. 26, 2026. The city is no longer accepting applications for the MCES program.
Alternative Funding Assistance:
Sewer lining, repair and replacement are eligible costs for the city’s Home Improvement Grant program which has income limits and other requirements. The Home Improvement Grant would pay 40% of the sewer project cost for qualifying households. The Home Improvement Grant is administered for the city by Center for Energy and Environment and you can apply online.
WATER USAGE PORTAL
Crystal has a free SENSUS Customer Portal to set an alert regarding water usage (such as from a broken pipe), as well as view current and past water usage. Create your free account here. NOTE: Have your customer number and account number handy at sign up. It is on your quarterly utility bill.
Watering Restriction FAQs (Restrictions are NOT currently in place)
STORMWATER AND WATER QUALITY
Illicit discharge like yard waste, fertilizer and trash damages our our lakes, rivers, and ponds . Learn to help keep streets free of debris and our environment healthy here.
Click here for information about water quality.
TELL ME ABOUT:
Adopt-a-Storm Drain
Flood Insurance
- Get Flood Smart Q and A
Protecting water quality from urban runoff
Raingardens
Stormwater
Who should I contact...